Dear {$client_name},
Recently a request was submitted to reset your password for our client area. If you did not request this, please ignore this email. It will expire and become useless in 2 hours time.
To reset your password, please visit the url below:{$pw_reset_url}
When you visit the link above, your password will be reset, and the new password will be emailed to you.
{$signature}
As you requested, your password for our client area has now been reset.
If it was not at your request, then please contact support immediately.
The escalation rule {$rule_name} has just been applied to this ticket.
Client: {$client_name}{if $client_id} #{$client_id}{/if} Department: {$ticket_department} Subject: {$ticket_subject} Priority: {$ticket_priority}
---{$ticket_message}---
You can respond to this ticket by simply replying to this email or through the admin area at the url below.
{$whmcs_admin_url}supporttickets.php?action=viewticket&id={$ticket_id}
This support request has been marked as completed.
We would really appreciate it if you would just take a moment to let us know about the quality of your experience.
{$ticket_url}&feedback=1
Your feedback is very important to us.
Thank you for your business.