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编辑当前文件:/home/pulsehostuk9/www/portal.pulsehost.co.uk/templates/six/ticketfeedback.tpl

{if $stillopen}
    {include file="$template/includes/alert.tpl" type="warning" msg=$LANG.feedbackclosed textcenter=true}

<p class="text-center">
        <a href="clientarea.php" class="btn btn-primary">{$LANG.returnclient}</a>
    </p>
{elseif $feedbackdone}
    {include file="$template/includes/alert.tpl" type="success" msg=$LANG.feedbackprovided textcenter=true}

<p class="text-center">{$LANG.feedbackthankyou}</p>

<p class="text-center">
        <a href="clientarea.php" class="btn btn-primary">{$LANG.returnclient}</a>
    </p>
{elseif $success}
    {include file="$template/includes/alert.tpl" type="success" msg=$LANG.feedbackreceived textcenter=true}

<p class="text-center">{$LANG.feedbackthankyou}</p>

<p class="text-center">
        <a href="clientarea.php" class="btn btn-primary">{$LANG.returnclient}</a>
    </p>
{else}

{if $errormessage}
        {include file="$template/includes/alert.tpl" type="error" errorshtml=$errormessage}
    {/if}

<p>{$LANG.feedbackdesc}</p>

<p class="text-center"><a href="viewticket.php?tid={$tid}&c={$c}" class="btn btn-success">{$LANG.feedbackclickreview}  <i class="fas fa-arrow-right"> </i></a></p>

<div class="row">
        <div class="col-sm-10 col-sm-offset-1">
            <table class="table table-striped">
                <tr>
                    <td>{$LANG.feedbackopenedat}:</td>
                    <td><strong>{$opened}</strong></td>
                </tr>
                <tr>
                    <td>{$LANG.feedbacklastreplied}:</td>
                    <td><strong>{$lastreply}</strong></td>
                </tr>
                <tr>
                    <td>{$LANG.feedbackstaffinvolved}:</td>
                    <td><strong>{if $staffinvolvedtext}{$staffinvolvedtext}{else}{$LANG.none}{/if}</strong></td>
                </tr>
                <tr>
                    <td>{$LANG.feedbacktotalduration}:</td>
                    <td><strong>{$duration}</strong></td>
                </tr>
            </table>
        </div>
    </div>

{foreach from=$staffinvolved key=staffid item=staff}

<p>{$LANG.feedbackpleaserate1} <strong>{$staff}</strong> {$LANG.feedbackhandled}:</p>

<table class="table text-center">
                    <thead>
                        <tr>
                            <td>{$LANG.feedbackworst}</td>
                            <td>1</td>
                            <td>2</td>
                            <td>3</td>
                            <td>4</td>
                            <td>5</td>
                            <td>6</td>
                            <td>7</td>
                            <td>8</td>
                            <td>9</td>
                            <td>10</td>
                            <td>{$LANG.feedbackbest}</td>
                        </tr>
                    </thead>
                    <tbody>
                        <tr>
                            <td> </td>
                            {foreach from=$ratings item=rating}
                            <td><input type="radio" name="rate[{$staffid}]" value="{$rating}"{if $rate.$staffid eq $rating} checked{/if} /></td>
                            {/foreach}
                            <td> </td>
                        </tr>
                    </tbody>
                </table>

<p>{$LANG.feedbackpleasecomment1} <strong>{$staff}</strong> {$LANG.feedbackhandled}.</p>

<div class="row">
                    <div class="col-sm-10 col-sm-offset-1">
                        <textarea name="comments[{$staffid}]" rows="4" class="form-control">{$comments.$staffid}</textarea>
                    </div>
                </div>

</div>

{/foreach}

<p>{$LANG.feedbackimprove}</p>

<div class="row">
            <div class="col-sm-10 col-sm-offset-1">
                <textarea name="comments[generic]" rows="4" class="form-control">{$comments.generic}</textarea>
            </div>
        </div>

<br />

</form>

{/if}